RepairLogic AI Repair Assistant — Feature Overview

IMPORTANT! This article is only for shops currently participating in a beta program. 

Please stay tuned for future communications from OEC regarding a broader roll-out. 

KB Article #8920

The AI Repair Assistant is an AI-powered chat tool embedded in RepairLogic that helps blueprinters, estimators, and technicians find and interpret OEM repair procedures using natural language, instead of manually searching through documentation.

Feature	What It Does / Use Case / Example Question	Why It Matters
Natural Language Procedure Lookup	Ask a question in plain language instead of digging through OEM procedures for the right one. The tool finds and returns the relevant procedure directly. Use case: A blueprinter unfamiliar with a specific OEM's structure needs to know if a rail is repairable or replace-only. Instead of navigating through menus, they just ask. Example Question: Can the front rail be repaired on this vehicle, or does it need replaced?	Shops using this during early access reported research time dropping significantly — in some cases from 30-45 minutes down to 2-5 minutes for a single lookup, and consistent 5-10 minute savings per interaction on more routine questions.
Citation & Verification	Pulls exact quotes directly from the procedure and links back to the source. A separate, non-AI system checks that every quote actually exists in the document before it's shown. Use case: An estimator needs to confirm exact wording on a seam sealer requirement before including it in a repair plan. They ask for the quote, click it, and get taken straight to that spot in the procedure. Example Question: What does the OEM say about seam sealer for this repair?	Removes the guesswork on whether the AI's answer is accurate, and gives you a direct trail back to the source for documentation purposes.
Materials & Single-Use Part Identification	Surfaces the materials and Single-Use Parts called out in a procedure, including part numbers where available.  Use case: A blueprinter replacing a quarter panel asks what materials are needed and gets a full list, including sandpaper and adhesive type, without opening the full procedure. Example Question: We are replacing the quarter panel. What materials will be needed for the job?	Speeds up estimate and work order accuracy, and helps shops that invoice materials separately capture everything they're entitled to bill for.
ADAS & Calibration Guidance	Identifies likely required calibrations based on the repair being performed, and surfaces the supporting OEM documentation. Use case: A shop needs to justify a blind spot calibration to an insurer after a bumper replacement. The tool pulls the OEM language that ties the calibration to the repair. Example Question: What calibrations are required after the rear bumper is replaced?	Gives shops the documentation to support calibration billing instead of relying on memory or pushback after the fact.
Build Data	Identifies whether a piece of equipment is standard or optional for a given vehicle's trim level. When it can't confirm equipment with confidence, it guides you  on how to verify it physically rather than guessing. Use case: A technician asks whether a truck has a front camera in the grille. If the trim data doesn't confirm it either way, the tool points to where to visually check on the vehicle. Example Question: What ADAS systems are equipped on this vehicle?	Reduces incorrect assumptions about what's actually on the vehicle.
Repair Plan Integration (Add/Remove with Approval)	Can add researched procedures directly into a Repair Plan, or remove them, but always asks for confirmation first. Use case: After researching a bumper R&I, you ask the tool to add the relevant procedures straight to their plan instead of re-entering them manually. Example Question: Add these procedures to my plan.	Cuts out manual re-entry while keeping the you in control of what goes into the plan.
Image & Diagram Reading	Reads wiring diagrams and other procedure images to help locate specific components or connectors. Use case: A technician troubleshooting a short in a rear camera circuit uses the tool to identify where the relevant wiring and connectors are located. Example Question: I have a DTC for the rear camera and the fuse keeps blowing, help me diagnose the issue. The DTC is XXXX.	Helps technicians diagnose issues without manually tracing full diagrams themselves.
Insurance Communication Support	Can draft an email or written summary based on research findings, outlining the procedure, reasoning, and supporting documentation. Use case: After confirming an OEM position on clear coat blending, you ask the tool to draft an email to the insurer explaining the requirement. Example Question: Write me an email that I can send to the carrier explaining why the repair must be done this way.	Shortens the back-and-forth on disputed line items by turning research directly into a ready-to-send explanation.

Other Example Questions that could be asked:

• Can the bumper be repaired or refinished instead of replaced?
• Show me all the torque specs I will need to replace the door.
• Build me a Repair Plan for a front-end collision, with damage to the front bumper and right fender.
• What inspections are needed after a collision?

Across early testing, the two most consistent benefits reported were significant time savings on research and easier access to OEM documentation for less experienced staff, who found it faster to ask a question than to learn where to look.